Frequently Asked Questions
Everything you need to know about our handcrafted furniture and lighting.
What is the typical lead time for delivery?
Most in-stock items are dispatched within 2-3 working days. For larger furniture pieces requiring a two-man delivery service, please allow 7-14 days for arrival. You will receive a tracking link as soon as your order leaves our warehouse.
Do you offer international shipping?
Yes, we ship a wide range of our curated collection globally. Shipping costs and delivery timelines are calculated at checkout based on the destination and the volumetric weight of your items.
What is your return policy for home decor?
We offer a 14-day return period from the date of delivery. Items must be returned in their original packaging and in a resalable condition. Please note that bespoke or made-to-order items are non-refundable unless faulty.
Are your products covered by a warranty?
Absolutely. All Vaunt Design furniture and lighting products come with a 12-month warranty against manufacturing defects to ensure your peace of mind and long-term satisfaction.
How can I care for my natural wood or stone furniture?
Natural materials require specific care. We recommend using coasters to prevent water rings, avoiding direct sunlight to prevent fading, and cleaning only with a soft, damp cloth. Detailed care instructions are included with every specific product purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay and Google Pay. We also offer flexible financing options through Klarna for eligible orders.